At Qali, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, or products. By using our website, you agree to the practices described in this policy.
- Information We Collect
We collect the following types of information when you use our website or make purchases:
- Personal Information
Name, email address, phone number, billing and shipping address.
Payment information (processed securely via third-party payment processors; we do not store credit/debit card details).
- Account Information
Login credentials (username, password).
- Transaction Information
Order history, product preferences, and details related to your purchases.
IP address, browser type, operating system, and other data automatically collected when you visit our website.
Cookies and similar tracking technologies.
- Communication Data
Messages or inquiries sent to us via email, contact forms, or chat. 2. How We Use Your Information
Firstly, when you have given explicit consent for specific purposes and using the Qali website means you gave us the consent. We use the information collected for the following purposes:
- To Process Orders:
Confirm and fulfill your orders.
Handle payments, shipping, and delivery.
- To Improve Our Services:
Personalize your shopping experience.
Analyze website usage and performance.
Enhance the security of our website and services.
- Marketing Communications:
Send newsletters, promotional offers, and updates about Qali.
You can opt-out of marketing communications at any time.
- Customer Support:
Respond to inquiries, process returns, and provide support.
- Legal Compliance:
Fulfill legal obligations, such as tax records and fraud prevention. 3. Data Protection Officer (DPO)
For any concerns or inquiries regarding your personal data, you can contact our Data Protection Officer at support@qali.art.
- Sharing Your Information
We do not sell your personal information. However, we may share your information with trusted third parties for the following purposes:
Service Providers: Payment processors, analytics providers, shipping carriers, email marketing platforms and technology partners who assist in operating our website and services.
Legal Requirements: When required by law, such as complying with court orders or regulatory authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- Cookies and Tracking Technologies
- What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience.
- How We Use Cookies
Necessary Cookies: For core functionalities, such as cart management and secure checkout.
Performance Cookies: To analyze website traffic and usage patterns. Advertising Cookies: To deliver personalized ads based on your preferences. c. Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
- How We Protect Your Information
We implement robust security measures to safeguard your data: Encryption of sensitive data, including payment information.
Secure servers and firewalls to protect against unauthorized access. Regular monitoring and updates to our systems.
- Your Rights
Depending on your location, you may have the following rights under applicable laws (e.g., GDPR, CCPA):
- Access: Request access to your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data (subject to legal obligations). 4. Data Portability: Receive a copy of your data in a portable format. 5. Opt-Out: Withdraw consent for marketing communications.
- Cookies: Manage cookie preferences through browser settings or a cookie consent tool.
To exercise these rights, contact us at support@qali.art.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their policies before sharing your information.
- Data Retention
We retain your data for as long as necessary to:
Fulfill the purposes described in this policy.
Comply with legal obligations (e.g., tax laws).
Resolve disputes and enforce agreements.
- International Data Transfers
If you are accessing our website from outside the United Arab Emirates, your information may be transferred to and stored in our servers located in the United Kingdom. We take steps to ensure your data is protected in compliance with applicable laws.
- Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately; we will take immediate steps to delete such information from our records.
- Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date. Significant updates will be communicated to you via email or website notifications.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@qali.art
