To choose the right rug size for your living room, dining room, or bedroom, ensure the rug fits under the front furniture legs in living rooms, extends at least 24 inches beyond the dining table, and covers both sides and the foot of the bed in bedrooms.

To position a rug under a bed or dining table, place it centered under the furniture. For beds, the rug should extend beyond the sides and foot. For dining tables, ensure the rug accommodates pulled-out chairs.

To layer rugs in a room, start with a large neutral rug as a base and add a smaller patterned or textured rug on top. Combining materials like jute with wool creates a stylish and dynamic look. For more help, please check out our blog article.

To clean your rug, vacuum regularly and spot-clean stains with mild detergent. For wool rugs, professional cleaning every 1–2 years is recommended, and delicate fibers like jute or silk require special care without harsh chemicals. For more help, please check out our blog article.

To remove stains like wine, coffee, or nail polish from a rug, blot the stain immediately. Use a mixture of water and white vinegar for organic stains, and rubbing alcohol for nail polish. Test cleaning solutions on a small area first.

Yes, you can machine-wash certain rugs. To machine-wash your rug, ensure it is small and machine-washable, such as cotton or synthetic rugs. Use a gentle cycle with cold water and air dry flat. Avoid machine-washing wool, silk, or jute rugs.

To deal with odors, pet stains, or wrinkles in your rug, sprinkle baking soda to neutralize smells and vacuum after a few hours. Use pet-friendly cleaners for stains and reverse-roll or weigh down creased areas to remove wrinkles. For more help, please check out our blog article.

To store rugs properly, roll them with the pile facing inward, wrap them in breathable fabric, and store them in a cool, dry area. Avoid plastic wraps to prevent moisture damage.

To buy high-quality or affordable rugs, visit specialty rug stores or trusted online platforms. Look for handmade Persian rugs for exceptional craftsmanship or machine-made rugs for budget-friendly options. Qali is one of the best sources for handmade rugs, offering a perfect combination of artistry and affordability.

To buy a rug for a specific room or purpose, consider size, material, and foot traffic. Wool rugs are ideal for living rooms, bedrooms and corridors because they are soft, durable, and natural. Washable rugs work well for kitchens or entryways. Synthetic rugs, while budget-friendly, are not ideal for prolonged human contact and are best suited for outdoor spaces where durability is key.

Yes, hand-woven rugs are worth the investment. They offer unmatched durability, artistic value, and timeless appeal. Handmade rugs, like Persian or Oriental rugs, are crafted with intricate designs and high-quality materials that ensure longevity. Over time, the price of handmade rugs tends to increase, making them not just a décor item but also an ideal investment for your home and future.

To remove candle wax, gum, or playdough from a rug, freeze gum or playdough with ice cubes and scrape gently. For wax, place a paper towel over it and iron on low heat to lift the wax.

To flatten a rug or remove wrinkles, roll the rug in reverse and let it rest overnight. You can also use a steamer or place heavy furniture on creased areas to speed up the process. For more help, please check out our blog article.

To get rid of pet fur, scratches, or damage caused by pets, use a vacuum with a brush attachment or a pet hair remover. Repair deeper scratches or tears professionally.

Yes, you can use rugs with pets. To prevent damage, choose low-pile rugs made from stain-resistant materials like polypropylene. Use rug pads and pet-proof mats for extra protection.

To use rugs to improve room acoustics and comfort, place thick wool or layered rugs in large spaces to absorb sound and add insulation.

Yes, you can dye, repair, or repurpose old rugs. Use fabric-safe dyes for refreshing colors, repair minor tears with adhesive or stitching, or repurpose damaged rugs into runners or wall hangings.

To protect your rug from sliding or moving on a hardwood floor or carpet, use rug pads, double-sided carpet tape, or anti-slip underlays. For more help, please check out our blog article.

We accept all major credit and debit cards, PayPal, and secure bank transfers. For international customers, we also support widely used payment platforms.

Yes, we offer worldwide delivery. Our rugs are shipped to most countries with reliable shipping partners. Delivery times and costs vary depending on your location.

Yes, you can customize a rug to fit your space or design preferences. Qali offers a customization service where you can choose the size, color, and pattern of your rug to perfectly match your style. It takes a minimum of 6 months to weave your rug, and it may take longer if you order a customized rug that is large and made with silk or wool.

Our return policy allows customers to return rugs within 30 days of delivery if they are unused and in their original packaging. Custom orders are non-refundable unless there’s a manufacturing defect.

Yes, we provide a buyback option for rugs. If your Qali rug is well-maintained, we may repurchase it under our sustainability program. We can also buy your non Qali rug. Contact our support team for more details.

Delivery typically takes 7–14 business days for most locations. Custom rugs may take longer due to their bespoke nature. Tracking information is provided once your order ships.

You can track your order using the tracking number sent to your email after shipment. For any issues, contact our customer support team for assistance.

Yes, we offer gifting options. Our gifts make the perfect present for friends and family. You can also request gift wrapping for direct deliveries.

Yes, many of our rugs are environmentally friendly. Qali prioritizes sustainable practices and uses natural materials like wool and jute to reduce environmental impact.

If your rug arrives damaged, please contact us within 7 days of delivery with photos of the damage. We’ll assist you with a replacement or refund as per our policy.

Yes, you can cancel or modify your order. Contact our customer service team within 24 hours of placing your order to make changes. Custom orders may have restrictions.

While we don’t directly offer cleaning services, we provide guidance on maintaining your rug. Check out our blogs. We can also recommend trusted professional cleaners in your area.

Qali rugs are crafted with a focus on tradition, artistry, and sustainability. Each piece reflects the skill of artisans, ensuring a unique and timeless addition to your home.

Yes, Qali rugs are suitable for allergy sufferers. Rugs made from natural fibers like wool are hypoallergenic and resist dust mites, making them a great choice for sensitive individuals.

Yes, Qali rugs can be used in high-traffic areas. Our wool and synthetic options are highly durable and designed to withstand everyday wear and tear.

Qali rugs are low maintenance. Regular vacuuming and occasional professional cleaning keep them in excellent condition. Follow our care guide for specific materials.

To choose the right Qali rug, consider the size of your space, your color palette, and the purpose of the room. Use our online tools and guides to simplify the process.